Banner

2012 Model Cruach Warranty

Complete Customer satisfaction is always a top priority at Swift Group and the quality ethos extends to the after sales service and market-leading manufacturer's warranty package that comes with every Sterling caravan. This is designed to give owners confidence in the latest generation of touring caravans.

Ten-year bodyshell integrity guarantee

The guarantee extends to the following items: Body leaks and delamination: water ingress through any permanently sealed seam or joint or delamination of panels and floor, being part of the original manufacturers construction. The manufacturer will honour the gurantee for 120 months from the date of purchase, provided that the caravan has had an annual service including body moisture test within 90 days before or 60 days after each anniversary of the original date of purchase (or hire purchase). The tenth annual service must, however, be carried out prior to the expiry of the 120 month period from the original date of purchase (or hire purchase).

Three-year SuperSure manufacturers warranty

The manufacturer will honour the warranty for 36 months from the date of purchase (or hire purchase), provided that the caravan has had an annual service within 90 days before or 60 days after each anniversary of the original date of purchase (or hire purchase). The third annual service must, however, be carried out before the expiry of the 36 month period from the original date of purchase (or hire purchase).

In the first 12 months the wattanty will cover:

Faults arising from a manufacturing defect but not those which are as a result of normal wear and tear and those which relate to replacement light bulb. Also not covered under the first year are faults resulting from accidental damage or damage caused by misuse of any component part of the caravan.

In Years two and three the warranty will cover:

1. Original components of the caravan including permanently fitted equipment forming part of the manufacturer's original specification.*

2. Water ingress and body delamination.

*There are certain exclusions. For the full terms and conditions of these warranties please refer to the warranty section in the Owner's, service and Warranty handbook, or ask one of our sales team.

NCC APPROVED

All Swift group caravans have been certified by the National Caravan Council for compliance with stringent European Standards, British Legislation and industry set codes of practice specifically relating to health and safety issues.The approval process covers the testing and inspection of critical areas of the production from fire safety, weights and dimensions, to gas, electrics and ventilation. Every Sterling caravan carries the 'NCC Approved Caravan' badge. The NCC also conducts unannounced inspections at the Swift Group factory to ensure continued compliance. NCC Approval gives you peace of mind that your caravan is legal and safe.

Swift group reserves the right to alter specifications and prices at any time as materials and conditions demand. All props are for photographic purposes only and are not included in the specifiction.

 

Cruach Design